FREE SHIPPING ON ORDERS $30+

Please place orders prior to Thursday June 29th to ensure shipment in advance of the holiday. Click here for more info.

Pet Naturals will be closed Monday 12/25 through Monday 1/1 for our holiday shutdown. Orders placed during this time will be shipped after we reopen for business on Tuesday, 1/2.

Woof, we're busy! Due to a record number of orders, we're temporarily pawsing the ability to place new orders on PetNaturals.com. We're working like dogs to get all of the orders that have been placed out the door as quickly as we can. We'll start accepting new orders again soon. You can still purchase products from many of our retail partners. See more details here.

Toggle Nav
    • My Cart
Menu
Account

FOODSCIENCE, LLC PETNATURALS 45-DAY SATISFACTION GUARANTEE

At FoodScience, LLC (“FoodScience”), we proudly stand behind our products and quality controls.  If for any reason you or your pet are not satisfied with a PetNaturals® product you purchased from one of our authorized sellers, you may either request a refund or a replacement product.  Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Guarantee is not available for products purchased from unauthorized sellers.  The Guarantee is also limited to the original, end-user purchaser.  

How To Claim The Guarantee

To submit a Guarantee request, please call one of our experts at (888) 340-1995 and have information available regarding where and when you purchased your product.  If your request is approved, you will then need to mail or email us a picture of your product, a proof of purchase, and your Guarantee approval number to:

FoodScience®, LLC
ATTN: RuthMary Trowell
929 Harvest Lane
Williston, Vermont 05495
Email: rtrowell@foodsciencecorp.com

You must submit your Guarantee request within 45 days of the date of purchase.  

Guarantee Guidelines

FoodScience reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or if customer has abused the PetNaturals® 45-Day Satisfaction Guarantee.

If you have any questions regarding whether a seller is an authorized PetNaturals® seller, please contact us at through our online contact form or call us at (888) 340-1995.  You can also visit our Where to Buy page for a list of our authorized national and pet specialty retailers.  If you are shopping on Amazon, please note that the only authorized Amazon marketplace sellers are “Amazon.com” and “FoodScience Corp.”  FoodScience has not authorized any other online marketplace sellers on Amazon or on other online marketplaces. 

Copyright© 2023 Pet Naturals®. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without prior written permission of the copyright owner.